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How To Open A Return

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How To Open A Return

Step 1: Sign into your account (Click Here) return-1.png return-2.png

Step 2: Click 'Return Items?' on the order you wish to return return-3.png

Step 3: Select the qty and items you wish to return from your selected order, fill out the fields and click 'Submit Return Request'

return-4.png Step 4: Please check your emails regularly as we may contact you for more details on your return. You will also receive a confirmation email when your return has been responded to.

Please DO NOT send any items back until we have authorised the return. For any returns from outside of the EU, it is imperative that the Invoice / Value on the package shows a value £1 GBP and is clearly marked as a Returned Order, otherwise any Import costs we incur will be taken from any credit or refund.

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